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shipping disclaimers

Shipping Disclaimers  

  • Delivery time between 9 A.M. to 9 P.M and the time commitment is not possible,But we try our level best. 
  •  PuneCakeDelivery.com is not responsible if addresses filled in are wrong or invalid. We will try to inform you immediately, but no refund will be made.
  • We shall take due caution to deliver the flowers and gifts to the correct person at the address in the order form. However this disclaims any responsibility for damage and/or compensation.
  • All bouquets will be assembled as per the description on the web page. However, Flowers Bouquets and Gifts may be arranged differently from those shown in the respective pictures.
  • PuneCakeDelivery.com reserves the right to deliver a similar/alternate product for reasons beyond our control and such action shall not be deemed as non-delivery.
  • We will do our best to meet the date and time of delivery as specified, but any delayed/early delivery for whatever reason shall not entitle the user for compensation.
  •  On the designated date of delivery, we will make upto TWO attempts to deliver the bouquet at the given address. If the recipient is unavailable, PuneCakeDelivery.com reserves the right to leave the bouquet or gift with the receptionist/watchman/caretaker of the building or any other such responsible person with instructions for delivery to the recipient. Under such circumstances, the delivery will be deemed to have been completed.
  • Disclaimer for deliveries to film stars/ famous personalities: PuneCakeDelivery.com expressly states that it is not connected in any way to the film stars / film personalities mentioned on any web pages operated by PuneCakeDelivery.com. There has been no consultation whatsoever with any of the aforementioned film personalities, and personal details listed on respective pages have been taken from public domain. PuneCakeDelivery.com  Time will try its best to deliver the ordered flowers to the listed addresses. However, the liability of the company is limited to refund of the cost of the bouquet in case deliveries are not fulfilled.
  • Please make sure that you enter the order correctly. Orders once placed cannot be cancelled. The right to accept or deny any order is at the sole discretion of PuneCakeDelivery.com.
  • Refunds
  • Your purchase is final and non-refundable. Subject to the other Term and Conditions, no product or service may be returned.
  • Notwithstanding anything contained in the Terms and Conditions, in the event punecakedelivery.com decides to refund to you, punecakedelivery.com will offer only credit vouchers equivalent to the refund amount but in some case punecakedelivery.com will refund the money back and the refund could be processed if we have account details of the customer. Refund could be processed if it is agreed upon and communicated in writing to the customer.
  • Online Refund is credited directly through the mode from which customer has paid the money within 24 working hours. Once processed by punecakedelivery.com refund takes 10-15 business days to reflect in your account.
  • Offline Refund is credited once customer shares the bank details post which it takes 5-7 working days. Once processed by punecakedeliveryrefund takes 10-15 business days to reflect in your account.
  • punecakedelivery.com is not responsible and does not guarantee refund for cases where:
  • Flowers, plants, fruits, sweets, gift products and preserved items delivered to incorrect addresses supplied by the sender.
  • Unsuccessful deliveries arising from the recipient not being present at time of delivery at the address supplied by the sender.
  • Decreased product quality due to an incorrect delivery address supplied by the sender, or a re-route requested by the sender.
  • Product quality problems caused by improper handling by the recipient.
  • Exchanges
  • punecakedelivery.com will not accept any product exchanges.
  • Damaged/Defective Products
  • If any product received by you is in a damaged/defective condition, you should report the same to punecakedelivery.com within 24 hours of such delivery at+ 91-9038870885 and e-mail the photographs of the same ats support@punecakedelivery.com  punecakedelivery.com will in its sole discretion will either deliver to you, the new product at its own cost or refund to you the amount in relation to such product. Subject to the Terms and Conditions, once refund is initiated by punecakedelivery.com, it takes 10-15 business days to reflect the refund amount in your account.


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